Shipping policy

Shipping Policy

Thank you for shopping with Oriliy.

All orders will be processed within 1‑2 business days (excluding weekends and public holidays). Once dispatched, the estimated delivery time is around 10 business days to most destinations. Please note that delivery times are estimated and not guaranteed; occasional delays may occur due to logistics, weather or unexpected circumstances beyond our control.

After your order ships, you will receive an email with tracking information so you can monitor your package progress.

Shipping fees will be displayed at checkout before you complete payment. For international shipments, customers shall be responsible for any applicable import duties, customs fees or local taxes imposed by destination authorities.

If your package is significantly delayed, lost or damaged upon arrival, please contact us at info@orlily.com for further assistance.